FAQ's

When will I get my products? 
  • Our standard shipping takes 3-5 business days to process your order and is shipped via USPS from Iowa, once your order has been turned over to the postal carrier you will receive a tracking number. We store our overstock in several warehouses across the US, in some cases our inventory on hand will run out and we must wait on the overstock to arrive. In these instances it may take up to 7-10 business days for your item to ship out to you.
  • We are not responsible for lost or stolen items if they have been confirmed delivered by USPS. 

Is my information and payment method secure? 

  • Our store is built and payments are processed on the Shopify platform. They have the most state of the art technology built in to keep your information safe. Your security is our #1 priority, so we take it a step further.  We have partnered with McAffee Security to give every customer $100,000 identity theft protection when they purchase on our site.  You can shop safely on our site knowing you are protected.  

How do I track my order? 

  • You will receive order confirmation email, and then once your order has been processed, fulfilled and shipped, you will receive a tracking email with specific tracking for your order.  For your convenience we have an order tracking page where you can input all of your tracking numbers and see the status of where your order is and when it will be to you! (see Track Order at the bottom of page) 
  • Please note it can take a minute for the tracking number to sync with your package, so if it does not show right away, don't worry! 

How much is shipping? 

  • Shipping is always FREE. - For All U.S. Orders.

Do you accept returns? 

  • Your satisfaction is our goal! Please see our Refunds & Returns Policy Page for details. You must contact us within 5 business to initiate a return, all items must be unworn, unwashed, and in new condition. Shipping costs are the responsibility of the customer.

    Where are you based & Where do you ship from?

    • We are a USA based company operating with headquarters in Iowa.